Ordering groceries online sounds simple in theory, but if you've never done it before, the actual steps aren't always obvious. Here's a straightforward walkthrough of what ordering through Raftaar looks like, from download to doorstep.
Step 1: Download the app
Raftaar is available on the App Store and Google Play. The app is free to install, and setting up an account takes a couple of minutes with your phone number.
Step 2: Confirm your delivery address
Since delivery speed depends on how close you are to a stocked location, the app will ask for your address up front. Adding your exact building or landmark helps riders find you faster, particularly in areas without formal street numbering, which is common across parts of Shri Bhumi.
Step 3: Browse or search
You can either browse by category - fruits and vegetables, atta and rice, dairy, snacks, personal care, and more - or search directly for a product by name. If you already know what you want, searching is almost always faster than browsing.
Step 4: Add items and check your cart
As you add items, keep an eye on your running total and any minimum order requirements. This is also the point to double check quantities - it's an easy step to rush through and end up with the wrong pack size.
Step 5: Place your order and track it
Once you confirm payment, your order is routed to the nearest stock point and assigned to a rider. Most orders on Raftaar arrive within about 30 minutes, and you can track progress from within the app.
A few tips for faster delivery
- Keep your saved address updated, especially after moving.
- Add a landmark or floor/gate number in the address notes.
- Ordering outside of peak meal-time rushes (like just before lunch or dinner) can shave a few minutes off delivery.
Once you've placed one order, the whole process becomes second nature - most people go from install to first delivery in under an hour.