We offer refunds for products that are damaged, defective, or significantly different from what was ordered. Refund requests must be made within 24 hours of delivery.
Perishable goods such as fresh produce, dairy products, and items with broken seals are not eligible for refunds unless they are delivered in a damaged or unusable condition.
To request a refund, please contact our customer support team with your order number and reason for the refund. We will review your request and process eligible refunds within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase. For cash on delivery orders, refunds will be processed as store credit or bank transfer.
Orders can be cancelled free of charge before they are dispatched for delivery. Once an order is out for delivery, cancellation fees may apply.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.